Shipping and Returns

SHIPPING

To simplify the process of finding the hat that is right for you, we offer STANDARD SHIPPING in the continental US. We also offer overnight and international shipping for a competitive fee. (Overnight and international shipping fees are non-refundable.)

RETURNS & EXCHANGES

What items are returnable?

  • Within 30 days of receipt of your shipment

  • New and unused

  • In the original packaging

  • Unshaped

What items are not returnable?

  • Free gifts or promotional items

  • Clearance items

Restocking fees

  • Full price sales have no restocking fee.

  • Restocking fee of 20% will apply to all clearance items returned for exchanges.

Do not reshape the crown or pinch, or apply a name tag if you are not sure you want to keep the hat.

To qualify for a full refund, make sure the item and all packaging materials are new, unused, and securely packaged, and be sure to ship your item out within the 30 day time frame. Return shipping will be paid by the customer.


Exchanges

To exchange a product:

  • Place a new order for the desired product

  • Return the non-desired product

  • We will refund your returned order when we receive it

REFUNDS

What items are non-refundable?

  • Free gifts or promotional items
  • Clearance items

We will inspect all returned items and refund qualifying returns (i.e. new, unused, properly packed and received within 30 days) and credit your original payment method. The credit should appear on your statement within one billing cycle.

Are there any charges for return?

There is no charge for return processing.
Original shipping charges are non-refundable.
You are responsible for return shipping charges.